Returns & Exchanges

At J.C Dossier, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original J.C Dossier packaging, ensuring all tags are attached and the garment is in its original condition.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing